Hi, I'm Abhishek Verma
Product Manager
Outcome-driven, AODA-certified Product Manager with 10+ years of cross-industry experience in finance, marketplaces and enterprise platforms.
Get to know me
A passionate Product Manager based in Toronto, Canada
I'm an outcome-driven, AODA-certified Product Manager with 10+ years of cross-industry experience in finance, marketplaces and enterprise platforms. I have a proven track record of creating product strategy, roadmaps prioritization, product analytics, delivering initiatives, stakeholder and relationship management. I'm skilled & certified in multiple delivery methodologies including Scrum, Kanban and Scaled agile.
Location
Toronto, Canada
Experience
10+ Years
Specialty
Enterprise Platforms & Finance
Education
MBA, Faculty of Management Studies Delhi
My Product Management Skills
Tools I Use
Professional Certifications
I believe in continuous learning and professional development. Here are some of my certifications.
Certification validating knowledge of the Scrum framework and the Product Owner role.
Professional certification for product owners in Scrum environments.
Certification for Product Owners and Product Managers in Scaled Agile Framework environments.
Certification in product analytics, user behavior tracking, and data-driven decision making.
Certification validating foundational knowledge of AWS cloud services and architecture.
Certification in Kanban methodology for workflow management and continuous improvement.
Work Experience
My professional journey in product management across different companies and industries.
- Led end-to-end integration and rollout of a pilot payments solution used by 1000+ users.
- Increased user adoption by 300% within 6 months of onboarding.
- Optimized payments solution workflow and reduced average handling time by 40%.
- Increased line of business revenue by CAD 1.2 million through the platform.
- Drove Quarterly Business Planning, release and UAT (User Acceptance Testing).
- Created job aids, user guides and release communication to increase product adoption.
- Managed product backlog, sprint planning, backlog grooming and release planning.
- Leveraged analytics and implemented Qualtrics to improve user satisfaction & feature usage.
- Developed a Loan Affordability Calculator, a web app that integrates with digital products.
- Worked with engineering team to identify trade-offs, dependencies and solutioning.
- Benchmarked competitors and performed market gap analysis to craft product requirements.
- Identified and designed end-to-end mock-ups in Figma for product workflows.
- Led three projects for integrating OEM CRMs, leading to 10% enhancement in reporting.
- Managed API integration, enhancing accuracy of financing, inventory and incentives details.
- Performed payload validation using Postman to ensure confirmation with requirements.
- Managed end-to-end development of a campaign management product for dealerships.
- Tracked user escalations, change requests and issue resolutions through ticketing system.
- Led the development of an IoT-based solution to keep track of on-shelf & backroom inventory.
- Worked on an AI-based video incidence analytics solution to detect hazardous situations.
- Managed customer discovery, road mapping, feature prioritization and vendor assessment.
- Worked with vendors to develop and deploy MVPs using lean startup methodology.
- Led a case management solution to report incidents and decrease reporting time to 1 hour.
- Represented the Company in Google North DevFest to advocate cybersecurity.
- Supported two mortgage industry products: Nexsys Clear Sign (eClosing) & Clear Path (RON).
- Identified dependencies with other teams in PO Sync, ensuring coordination.
- Utilized design thinking to identify customer pain points and drive continuous innovation.
- Participated in Agile ceremonies, including planning, refinement, and sprint.
- Consolidated and simplified 25 client facing forms for an entire Business vertical.
- Redesigned customer journey, web UX, processes and forms for GIC products.
- Ensured regulatory and AODA compliance on new banking products.
- Identified and analysed business requirements through sessions with business stakeholders.
- Led Scrum-based JAD sessions to capture and refine user stories, themes and epics.
- Managed product roadmap, strategy, vision, backlog and lifecycle of a portfolio of products.
- Led complete UX UI overhaul of the digital product through WCAG 2.0 and ISO 9241.
- Used analytical tools to increase average product usage time from 3:30 min to 9:17 minutes.
- Led daily scrums, sprint reviews and backlog grooming to deliver product iteratively.
- Developed marketing collaterals to showcase technology solutions at AWS re: Invent 2019.
- Led a team of 25 home loan sales personnel to source home loans.
- Achieved ++ ratings at both Statutory & Regulatory Audits through BPR activities.
- Organized customer awareness campaigns to introduce banking practices in rural West India.
- Certified by NISM and AMFI for licensed operation across customer segments.
- Managed end-to-end daily Banking requirements of affluent and HNI clients, and cross-sell.
Get In Touch
Feel free to reach out if you're looking for a product manager, have a question, or just want to connect.
Contact Information
I'm currently open to new product management opportunities. You can reach me through the following channels.
Phone
+1 (647) 616-4854
contact@theabhishekverma.com
Location
Toronto, Canada